As an administrative professional, you’re probably used to thriving in the tasks you do. Completing these tasks can be made harder when dealing with the distractions that come with working in an open-plan office. Not to worry, we’ve come up with some great tips to help you focus on being […]
There always seems to be at least that one person who knows just how to rub you off the wrong way. It could be a colleague, a client or even someone you know in your personal life. So how do handle difficult people and prevent a problematic situation from becoming […]
Emotional Intelligence (EQ) is fast-becoming one of the most important and powerful attributes for administrative professionals. It’s a common buzzword which has a significant impact on all facets of our lives, but more so in the workplace. Back in the day, people were solely judged on their IQ. But the […]
I was having a conversation very recently with a former – and highly successful – PA to the CEO of a high-profile FTSE100 firm, and we got on to talking about why she had been promoted to the role of the CEO’s PA, amongst many other highly competent Assistants. ‘I […]
The role of the Executive Assistant (EA) continues to evolve and in my capacity as a trainer, educationalist, and thought-leader in the industry, I continue to observe and reflect on what the role of the EA will become. Having worked as an ‘Assistant’ for 20 years, and having transitioned from Secretary, to […]