In-house training

Onsite Secretarial Courses

CBM Training offers a range of onsite courses for larger groups of delegates. These courses are run at a time and place that best suit your company’s requirements.

Business Etiquette and Cultural Diversity for Secretaries

Since you are often the first impression of the business or an executive that a client or customer has, you’re trusted to represent your organisation’s entire professional persona – which is no small responsibility!

This intensive 1 day Business Etiquette and Cultural Diversity course is essential for secretaries and *front line staff as it covers the areas of diversity management and business etiquette – ensuring that your representation of your company is one of tolerance, respect and professionalism.

*Front line staff: Relating to, or suitable for public service and business employees who are in direct contact with the public (clients)



1 Day

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