Soft Skills Courses

CBM Training provides a range of Soft Skills Courses, both publicly and as onsite training solutions. Our courses are delivered by a faculty of highly qualified consultants who are not merely lecturers but rather specialists consulting in their particular field. They have greater insight into the market and a fuller understanding of delegate soft skill needs and deliver courses which are practical in nature and extremely relevant to the current market.
Intelligent Business Communication Skills

Intelligent Business Communication Skills

Communication skills are a conundrum for many of us. How come we often feel we are communicating effectively with our colleagues but they still manage to misunderstand us? The reason is that we all communicate differently, depending on our personal preferences – AND our personal thinking styles.

This intensive 1 day Intelligent Business Communication Skills course will allow you to understand your own thinking and communication preferences and help to identify and adapt this to the thinking and communication styles of others.

Understanding how we communicate is the first step to actively managing our daily business communication – which will result in increased efficiency, reduced conflict and a better performance within our teams.

Your comprehensive programme includes:

– Assessing the vital role communication plays in organisation success

– Understanding the neuroscience behind communication and its practical significance

– Your dominant thinking and communication style – and the impact of this on those you interact with

– Using this knowledge to pick up and appropriately respond to communication cues from others

– Learning how to take appropriate “communication risks” that will help you to build longer term trust

– Understanding how communication styles influence the confidence in a business relationship

– Discovering the communication behaviours you have to avoid AT ALL COSTS!




Johannesburg, Cape Town, Durban


The Riverside Hotel (Durban), Corporate Conference Centre (Dowerglen), The Peninsula Hotel (Cape Town)


11 June 2018 (JHB), 2 August 2018 (DBN), 4 September 2018 (CPT)


1 Day

Price R3,750.00 excl. 15% VAT

R3,750.00 excl. 15% VAT



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