Business Courses

Secretarial Skills Courses

CBM Training provides a range of Administrative and Secretarial Skills Courses for Secretaries, PA’s and administrators which are designed to increase productivity and improve organisational skills. Our courses offer practical exercises paired with best practice and industry knowledge which focus on equipping delegates with tools to allow top efficiency and success in their day-to-day work lives.

The South African Ultimate PA

The South African Ultimate Personal Assistant

The executive personal assistant is the pinnacle of the administrative support profession and the reason for the development of The South African Ultimate Personal Assistant course.

Those that achieve the position need to be highly efficient, always get things done in a timeous and professional manner, assisting their boss in the utmost proficient way possible while remaining organised under pressure.

This intensive 2 day South African Ultimate Personal Assistant international course, developed by the UK based Adam Fidler and delivered by a top South African consultant, has been designed to allow senior secretaries and PAs the opportunity to consider what it takes to be the “ultimate” support to their managers.

The course is full of useful advice, real-life examples and practical exercises to make this one of the most useful courses you will ever attend!

Your comprehensive programme includes:

– Realising how international PAs see their role
– Re-defining the executive assistant’s position
– Evaluating your personal values, beliefs and motivation in relation to your job
– Uncovering an executive behaviour model that you can use to support your demeanour at all times
– Advanced diary management and daily routines
– Managing meetings, agendas and correspondence
– Techniques for working smarter with IT systems
– Building working relationships with everyone
– Keeping focused while working under pressure
– Advanced “boss” management – setting boundaries and developing an effective working relationship

Do you have 8 or more delegates and want to run this course Onsite?

Click here to request a quote and get more information about our onsite training.

Association for Office Professionals of South AfricaProfessional Members of OPSA (Association for Office Professionals of South Africa) will receive a 5% discount for this course.

Contact us on (011) 454 5505 or email to claim your discount. Terms and Conditions apply.

To find out more about OPSA and how you can become a Professional Member, visit for more information.



Johannesburg, Cape Town, Durban


The Riverside Hotel (Durban), Corporate Conference Centre (Dowerglen), The Peninsula Hotel (Cape Town)


19-20 February 2019 (DBN), 4-5 March 2019 (CPT), 13-14 March 2019 (JHB), 5-6 June 2019 (JHB)


08h00, 17h00


2 Days

Price R5,975.00 excl. 15% VAT

R5,975.00 excl. 15% VAT


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