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★★★★★  200+ Reviews

Team Leadership Using Emotional Intelligence

Published On 14 September 2024

Current Status
Not Enrolled
Price
R 6 850,00
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About the Course

Emotional intelligence (EQ) in a manager is the ability to manage your own emotions and recognize the emotional needs of your team and manage them accordingly. It is also a vital part of Leadership Development within any organization. Emotionally intelligent managers can deal with difficult employees, demanding bosses, rapid changes in the workplace, and unexpected problems while keeping a level head and a self-confident attitude.

This intensive 2-day Team Leadership Using Emotional Intelligence (EQ) course will equip all who attend with surprisingly simple yet effective ways to deal competently with current and future issues in the workplace. You will discover your current level of EQ and receive techniques for managing staff in an EQ astute manner.

Once mastered, EQ will help you to choose your battles wisely, behave assertively, and confront sticky situations with confidence. Learn the techniques to become more inspirational, more encouraging, more directive, and more persuasive, and above all, respect for who you are; not just for your job title.

Course aligned to Unit Standard 252031 (4 credits) in the Generic Management Level 5 Qualification.

Who Should Attend?

Accounts Staff, Admin Supervisor, Business Development Managers, Business Unit Manager, Channel Head / Manager, Claims Manager, Commercial Manager / Secretary, Credit Service Consultant, Data Capturer, Debtors Manager, Secretary, Financial Manager, General Manager, HR Manager, Marketing Manager, Merchandise Manager, Office Manager Operations Co Ordinator / Manager, Procurement Manager, Production Planner, Project Director/Manager, Receptionist, Sales Manager / Rep, Service Manager, Supervisor, Underwriting Specialist, Warehouse and Logistics Clerk / Manager

This course is a must for all the leaders/managers to understand the people they are meant to lead and inspire; and to help them to perform at the best in what they do’

– Logistics Manager, XLink