Telephone Etiquette
Enhance your telephone communication skills for more professional and effective calls.
+27 11 454 5505
Enhance your telephone communication skills for more professional and effective calls.
This course covers the essentials of negotiation, including strategies for preparing, executing, and closing deals. Participants will learn how to manage difficult conversations, build rapport, and reach mutually beneficial agreements.
A well-written and well-structured report is an invaluable tool that decision-makers rely on to make informed operational and strategic decisions. It conforms to various structural, punctuation, and formatting conventions and, more importantly, is clear, accurate, readable, and useful! The report writer therefore holds significant responsibility! Report writing is often seen as daunting – but it […]
This Level 1 AI Masterclass for Digital Marketing Teams provides a foundational understanding of AI and its applications in digital marketing, setting the stage for more advanced learning and implementation in future courses.
About the Course This course covers the essentials of negotiation, including strategies for preparing, executing, and closing deals. Participants will learn how to manage difficult conversations, build rapport, and reach mutually beneficial agreements. Who Should Attend? Professionals in sales, marketing, or procurement roles. Managers and team leaders responsible for negotiating with clients, vendors, or stakeholders. […]
Turn challenges with difficult people into opportunities for growth and collaboration.
Do you want to step up your presentation skills to become a confident and relaxed presentation guru? Standing up in front of an audience is one of the most common fears experienced today. We all wish that we could emulate presenters who thrive on the challenge and relish a captive audience. The good news is […]
This 2-day Skills for Project Managers course has been designed to ‘fast-track’ project management skills to those who have been given responsibility for projects, allowing them to achieve objectives faster, more effectively, on time, and with fewer resources.
This course features many ‘hands-on’ sessions to enable delegates to immediately initiate and run their projects.
Refine your leadership and decision-making skills to become a more effective manager.
This masterclass is designed to empower digital marketing professionals with the knowledge and skills to integrate AI technologies into their marketing strategies. Participants will learn how to use AI to enhance customer targeting, personalize marketing campaigns, optimize content, and improve ROI through data-driven insights. Course Objectives Understand the role of AI in digital marketing: Gain a […]