This intensive 2-day Team Leadership Using Emotional Intelligence (EQ) course will equip all who attend with surprisingly simple yet effective ways to deal competently with current and future issues in the workplace. You will discover your current level of EQ and receive techniques for managing staff in an EQ astute manner.

This course is designed for managers without a financial background to understand key financial concepts, including budgeting, financial reports, and decision-making processes. Participants will learn to interpret financial statements and manage budgets effectively.

This beginner-level course introduces participants to Microsoft Excel. It covers the basics of creating spreadsheets, formatting cells, using formulas, and organizing data. By the end of the course, participants will feel confident using Excel for everyday tasks.

Developing confidence and assertiveness is essential for thriving in both personal and professional settings. This course provides participants with tools to overcome self-doubt, handle challenging situations with poise, and communicate effectively. Key topics include building self-esteem, maintaining composure under pressure, and fostering respectful yet assertive dialogue.